1. Scope of Application
These general conditions of participation apply to the implementation of training courses and further training measures by Limes Security.
2. Registration and Order
At www.limessecurity.com/en/academy you will find the complete course offer with all details and can register there directly. The registration becomes binding with a registration confirmation from Limes Security or TÜV Austria Akademie. The places for participants are limited and will therefore be allocated in the order of registration. Please note the registration deadline of at least 5 working days before the start of the course.
3. Participation Fees and Terms of Payment
The prices listed in the list of courses or on the website are valid plus the legal value added tax. These are due immediately after invoicing without deductions and under indication of the invoice number to the payment. In case of payment via credit card (PayPal) a surcharge of 4 % will be added. Before the start of the course we will send the invoice to the e-mail address given by you in the registration form. Unless otherwise stated in the order confirmation, the participation fee is per person and event and includes training material, lunch and drinks during breaks. Travel costs for our trainers for in-house training courses are not included in the course price and are offered separately.
4. Examination and Certificate Fee
The currently valid examination and certificate fee can be found in the course program of the TÜV AUSTRIA Academy. If you decide to cancel your registration for the examination, you must do so in writing and there will be no charge for this up to 7 working days before the examination date. After that or in case of non-attendance, the full examination fee will be charged. The examination and certificate fee includes the issue of a certificate (German or English). The fee for an additional certificate can be found in the course program of the TÜV AUSTRIA Academy. It is possible to repeat the examination once free of charge, on the date scheduled by the certification body. Further examination repetitions will be charged according to time and effort.
Hotel reservations and costs for accommondation and meals outside seminar times are at the customer’s expense.
6. Execution and Cancellation
Limes Security reserves the right to cancel the offered courses if the minimum number of participants is not reached. Limes Security also reserves the right to change trainers and venues as well as dates and program schedules. Participants will be informed of changes in good time. If a course does not take place, payments already made in respect of participation will be refunded to the participant without deductions. Further claims of the client are excluded, this also includes if the participant misses a seminar day due to their own fault.
7. Course Times
The specified course times, in particular the course duration as well as the end times, are to be understood as indicative values which can be influenced by interactive elements or discussions with the participants. Our trainers strive to provide the best possible learning experience for course participants. There is no claim to exact fulfillment of the course time. If at least 80% of the teaching units are attended, we will issue you with a certificate of attendance.
8. Revocation and Cancellations
Cancellations must be made in writing and are free of charge up to 7 working days (Mon-Fri) before the event begins. The cancellation deadline is only deemed to have been met if the written notice of cancellation is received within the deadline at the e-mail address provided for the course registration. From within 6 working days (Mon-Fri) to 1 working day before the start of the event, 30% of the participation fee will be charged for cancellations. If a registration for a subsequent date of the same course topic is received during this period, a reduced cancellation fee of 10% will be charged. There is no entitlement to a subsequent date, the corresponding new registration must be confirmed by Limes Security. In case of no-show or cancellation from the (first) day of the event, the full attendance fee will be charged. The cancellation fee is due with the effective date of the cancellation and is payable regardless of the reasons for cancellation. The cancellation fee shall not apply if the customer names a substitute participant who meets the admission requirements and pays the participation fee.
9. Changes of Booking
A desired change of booking to another course or another date must be made by the customer by e-mail. Whether a rebooking is possible and under which conditions is to be judged by Limes Security on a case-by-case basis. There is no right to rebooking.
10. In-house Training
Please get in touch with us in good time so that your desired appointment can be taken into account. The reservation can be made only after presentation of the written order.
11. Copyrights and Licensing
All course contents and material are protected by copyright for Limes Security GmbH. The term “material” covers all printed materials as well as any digital media, virtual machines or digital assets distributed by Limes Security designated for use in a Limes Security training class. Course materials are only intended for the personal use of the course participant. For any portion of the provided material it is forbidden to copy, reproduce or distribute, to display, to create derivative works with or without modification, regardless of media format and purpose, without express prior written consent of Limes Security. Additionally, you may not commercially use the training material in any way without the express written consent of Limes Security.
The recipient of this agreement must pay a penalty of EUR 10.000 for each violation of this agreement. If a personal certificate was acquired as part of the training, it will be withdrawn from the recipient of the agreement. Payment of the contractual penalty does not release the recipient from compliance with this agreement. The right to assert claims for damages against the recipient of the agreement by the provider of the agreement is expressly reserved.
12. Image, sound and film recordings
Limes Security GmbH reserves the right to record a training for internal quality assurance purposes. The recordings will not be used for marketing or other public purposes. A provision of this recording to third parties or even participants of the training is not intended, with the exception of the disclosure to the client, if this disclosure was ordered as part of the training offer. The execution of a recording is announced by Limes Security GmbH at the start of a training. The recording can be interrupted at the request of a participant for questions or requests to speak.
13. Data Protection
Limes Security GmbH uses the data of the customers or the participants for the business processing of the booked service/purchased product. For this purpose, it may be necessary to forward the personal data to cooperation partners. The data handling is a necessary prerequisite for the execution of the contract. Depending on the type of course booked, it may be necessary to forward the data to external certification bodies for issuing the course completion documents.
Limes Security is only liable for damages which can be proven to be based on an intentional or grossly negligent breach of duty within the framework of the contractual relationship or which are typical damages within the scope of the foreseeable. Should seminars lead to a delayed start or complete cancellation of a seminar due to force majeure, no liability will be assumed. Limes Security accepts no liability for damages that may be attributable to incomplete or incorrect information in the training documents. Limes Security accepts no liability for the theft or loss of items brought by the customer.