1.Scope of Application
These General Terms and Conditions of Participation apply to the provision of training, e-learning and further training measures by Limes Security GmbH (hereinafter referred to as Limes Security).
2. Registration and Order
At www.limessecurity.com/en/academy you will find the complete training offer with all details and can register there directly.
Registration becomes binding upon confirmation of registration from Limes Security or TÜV Austria Akademie.
Places are limited and will therefore be allocated in the order of registration. Please note the registration deadline of at least 5 working days before the start of the training.
Please note the registration deadline of at least 5 working days before the start of the training.
3. Participation Fees and Terms of Payment
The prices listed in the list of courses or on the website are valid plus the legal value added tax.
These are due for payment immediately after invoicing without deductions and stating the invoice number.
A surcharge of 7% will be charged for payment by credit card (PayPal).
We will send you the invoice to the e-mail address you provided in the registration form before the start of the training.
nless otherwise stated in the order confirmation, the participation fee is per person and event date and includes digital training materials as well as lunch and drinks during breaks for public trainings.
E-learning trainings do not include digital training materials, unless stated otherwise.
Travel costs for our trainers for in-house trainings are not included in the training price and are offered separately.
4. Examination and Certificate Fee
The currently valid examination and certificate fee can be found in the course program of the TÜV AUSTRIA Academie.
If you decide to cancel your registration for the examination, you must do so in writing and there will be no charge for this up to 7 working days before the examination date.
After that or in case of non-attendance, the full examination fee will be charged.
The examination and certificate fee includes the issue of a certificate (German or English).
The fee for an additional certificate can be found in the course program of the TÜV AUSTRIA Academie.
It is possible to repeat the examination once free of charge, on the date scheduled by the certification body.
Further examination repetitions will be charged according to time and effort.
Unless agreed separately, e-learning trainings generally do not include certification.
5. Accommodation
Hotel reservations and costs for accommodation and meals outside seminar times are at the customer’s expense.
6. Execution and Cancellation
Limes Security reserves the right to cancel the trainings offered if the minimum number of participants is not reached (with the exception of e-learning trainings).
Limes Security also reserves the right to change trainers and venues as well as to change dates and the program schedule.
Participants will be informed of any changes in good time.
If a training does not take place, any payments already made in respect of participation shall be refunded to the participant without deductions.
Further claims by the client are excluded; this also includes the case that a participant misses a seminar day through their own fault.
7. Training Times
The specified training times, in particular the training duration as well as the end times, are to be understood as indicative values which can be influenced by interactive elements or discussions with the participants.
Our trainers strive to offer the best possible learning experience for training participants.
However, there is no claim to exact adherence to the training time.
If at least 80% of the training units are attended, the participant will receive a certificate of attendance. Training times for e-learning trainings can be chosen freely and individually by the participant. After successful completion, e-learning users also receive a certificate of attendance.
8. Revocation and Cancellations
Cancellations for trainings must be made in writing and are free of charge up to 7 working days before the start of the event.
The cancellation deadline is only deemed to have been met if the written notice of cancellation is received within the deadline at the e-mail address provided for the training registration.
From 6 working days up to 1 working day before the start of the event, 30% of the participation fee will be charged for cancellations.
If a registration for a follow-up training on the same topic is made during this period, a reduced cancellation fee of 10% will be charged.
There is no entitlement to a subsequent date, the corresponding new registration must be confirmed by Limes Security.
In case of no-show or cancellation from the (first) day of the event, the full attendance fee will be charged.
The cancellation fee is due when the declaration of withdrawal becomes effective and must be paid regardless of the reasons for withdrawal.
The cancellation fee shall not apply if the customer names a substitute participant who meets the admission requirements and pays the participation fee.
E-Learning trainings begin on the day the login details are provided. The login details shall be provided at the latest within 7 working days of receipt of full payment by Limes Security or by an agreed deadline. Cancellations of E-Learning trainings that have already been purchased are not possible.
9. Changes of Booking
A desired rebooking to another training or another date must be made by the customer by e-mail.
Whether a rebooking is possible, and under what conditions, is to be assessed by Limes Security on a case-by-case basis.
There is no right to rebooking.
10. Inhouse-Training
Please get in touch with us in good time so that your desired appointment can be taken into account.
The reservation can be made only after presentation of the written order.
11. Copyrights and Licensing
All training content and materials, including E-Learning trainings, are protected by copyright for Limes Security GmbH.
For E-Learnings, the participant or his organization receives a license for use for an agreed period of time.
The term “material” includes all printed materials as well as all digital media, virtual machines or digital assets offered by Limes Security and intended for use in a Limes Security training.
Training materials are intended for the personal use of the training participant only.
For all training materials provided, regardless of media format and purpose, it is prohibited to present, copy, reproduce or distribute and create derivative works with or without modification without the express prior written consent of Limes Security.
Furthermore, the training material may not be used commercially in any way without the express written consent of Limes Security.
The recipient of this agreement must pay a penalty of EUR 10.000 for each violation of this agreement.
If a personal certificate was acquired as part of the training, it will be withdrawn from the recipient of the agreement.
Payment of the contractual penalty does not release the recipient from compliance with this agreement.
The right to assert claims for damages against the recipient of the agreement by the provider of the agreement is expressly reserved.
12. Image, Sound and Film Recordings
Limes Security GmbH reserves the right to record a training for internal quality assurance purposes. The recordings will not be used for marketing or other public purposes. A provision of this recording to third parties or even participants of the training is not intended, with the exception of the disclosure to the client, if this disclosure was ordered as part of the training offer. The execution of a recording is announced by Limes Security GmbH at the start of a training. The recording can be interrupted at the request of a participant for questions or requests to speak. The recording of E-Learning trainings by the participant is explicitly prohibited.
The recordings will not be used for marketing or other public purposes.
A provision of this recording to third parties or even participants of the training is not intended, with the exception of the disclosure to the client, if this disclosure was ordered as part of the training offer.
The execution of a recording is announced by Limes Security GmbH at the start of a training.
The recording can be interrupted at the request of a participant for questions or requests to speak.
The recording of E-Learning trainings by the participant is explicitly prohibited.
13. Data Protection
Limes Security uses the data of customers or participants to process the booked service/purchased product.
For this purpose, it may be necessary to forward the personal data to cooperation partners.
The data handling is a necessary prerequisite for the execution of the contract.
Depending on the type of training booked, it may be necessary to forward the data to external certification bodies for issuing the training completion documents.
14. Liability
Limes Security is only liable for damages which can be proven to be based on an intentional or grossly negligent breach of duty within the framework of the contractual relationship or which are typical damages within the scope of the foreseeable.
Should trainings lead to a delayed start or complete cancellation of a training due to force majeure, no liability will be assumed.
Limes Security accepts no liability for damages that may be attributable to incomplete or incorrect information in the training material.
Limes Security accepts no liability for the theft or loss of items brought by the customer.
15. Imprint
Publisher: Limes Security GmbH, Softwarepark 49, 4232 Hagenberg
Phone: +43 720 510251
Email: office@limessecurity.com
Company Register Number: 390566 m
VAT-ID: ATU67652729UID-Nummer: ATU67652729
